OUR PROCESS
SEARCH
Use the calendar, map and amenities filter to find the perfect home for your group.
MAKE A REQUEST
Feel free to ask any questions (FAQ’s here) to be sure the apartment will be suitable for your group.
BOOK and CONFIRM
After payment of the invoice we will send you will receive the property’s full address and check in details
CHECK-IN
You will receive a thorough introduction to the apartment and neighbourhood
CUSTOMER CARE
We are on call throughout your stay should any issues arise.
All Bookings include
Linen supplied
Towel set and bed set for each bed
Weekly Cleaning
Linen change and basic clean of common areas
Ongoing Customer Care
We are on call throughout your stay to resolve any issues and offer any suggestions
Maintenance
We have a thorough preventative maintenance program to minimise any issues however if a breakdown does occur while you are present we will resolve it, and fast!
High speed internet
Apartment Instruction Manual
Useful phone numbers, appliance manuals, troubleshooting tips, wifi passwords etc to help you be independent.